Do not merely aim to satisfy customers; strive to move them and create lifetime value for them.
Without execution, there is no competitiveness.
Differentiation is the core of corporate competitiveness; relative advantage is the greatest advantage.
Plan before acting; strategize before communicating.
It is not that there is no solution, but rather that you have not tried hard enough to find one. If you put your heart into it, a solution will eventually emerge.
Focus more on what should be done rather than what can be done.
Do not focus on whether it is wrong, but only on whether it is good.
Execution does not deal in excuses; it deals only in results.
Make an effort to praise others; praising others is a way of replicating their strengths.
Do not rely on others to help you; rely on others needing you.
Management is achieved through oversight, skills through practice, solutions through thinking, and potential through pressure.
If the result is poor, it is simply poor.
Acquiring is a capability; letting go is a state of mind.
Accepting consequences is the sole standard for testing responsibility.
Criticism and blame belong to the past; thoroughly solving problems is the future.